Follow

What do I do if my offer is rejected?

We take special care that all of our offers are honoured by the venue, but in the unlikely event of this happening you can report the problem to us by clicking finish on the redemption page, you will then be given two options at the bottom of the page, please click on ‘Report problem’ and select the one of the issues available.

Was this article helpful?
1 out of 1 found this helpful
Have more questions? Submit a request

Comments

  • Avatar
    Mrs cerianne evans-Thomas

    Having problems putting a voucher on?

  • Avatar
    Lydia Cook

    Hello Cerianne,
    Please can you email me and I can look into this further for you:
    hello@vouchercloud.com

  • Avatar
    Gareth Morter

    Tried to redeem a voucher for 2for1 admission for green meadow community farm. As I redeemed it it didn't give me a code and my redemption offer was taken myself and my family were rejected this offer

  • Avatar
    Williams Gary

    I have just tried to use a 40% off in the Rudd's arms pub marton in Cleveland Middlesbrough. They rejected me and said it's because they don't have a 40% off button on there till. In middlesbrough the Rudd's arms and the southern cross have just merged within a bigger brand. Maybe this is partially owned by flaming grill. Unsure. This site is offering 40% off main meals in the Rudd's arms so why are they rejecting me.

Powered by Zendesk