How do reward offers work?

In order to qualify for a reward offer you must be logged into your vouchercloud account. This lets us know who to give the reward too.

Once you’re logged in follow the reward link, which is the link in the offer to the brands website & make your purchase.

You must be careful not to click to any other site between clicking the reward link & making your purchase. This could break the tracking from vouchercloud & we won’t be able to see that you’ve qualified for the reward.

Once you’ve made your purchase you’ll be able to see that your reward is “pending” in your account. That means we’re waiting on confirmation from the brand that your purchase has gone through successfully. This can take some time is the case of certain brands & products, for example holidays. If you return or cancel your purchase the brand won’t confirm your purchase & you won’t receive the reward.

Once your purchase has been confirmed by the brand we’ll email you to let you know your reward is ready to claim, which you do through the rewards section of your account. You’ll have 3 months from this date to claim your reward. Once you’ve claimed your reward, if it’s a gift card you will have a limited amount of time to spend it. This amount of time varies depending on which gift card you have chosen. You’ll be able to see it in the gift card terms & conditions.

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